FAQs
Is there a minimum requirement?
We require a 5-service minimum per artist, and no more than 8 services per artist. This ensures our artists have enough time to commit to each individual service to perfom their best work without rushing.
Do I have to pay a deposit?
We require an up-front deposit of $40 per service. Your date and artist(s) will not be finalized until your deposit has been received. The remaining balance is due on the day-of service and will be paid directly to your artist(s) including travel fees and optional gratuity.
Will I be connected with my artists prior to my wedding?
Once your booking is confirmed and your artist(s) have been assigned, your artist will contact you prior to your wedding date to discuss your services and preferences in more detail, and collect any inspiration photos.
If you have selected to do a hair or makeup trail, your artist will contact you to coordinate the date and location of the trial well in advance.
What can I expect on the day-of my wedding?
We will communicate with your wedding planner/coordinator to ensure our artists arrive according to your day-of schedule with ample time to perform the services needed. A fee of $50 is added for arrivals prior to 7:00am.
How are travel fees calculated?
Our artists are assigned based on availability and location. We will do our best to match you with an artist as close to your venue as possible. The travel fee is calculated based on IRS standards of $0.65 per mile.
How do I pay the artist(s)?
The complete balance for your wedding party will be due on the day of your wedding in cash or app payments (i.e. Venmo) depending on your artist’s preference. Tipping is not required but encouraged. Industry standard is 20% if you are satisfied with your experience. We are committed to ensuring that you are happy!